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I would like to outline how the containers will be received and unloaded. You need to check if there are going to be any trees hanging too low or any power lines too low. The truck with the 12.m (40 foot) HQ long container will be about 5.4m High 15 feet high while on the truck. You need to think how it will back in or drive in and turn around. Will the area be too soft and the truck will get stuck in the soft ground?  You will need to have a very long crowbar/pitbar. Like this picture:
2m or 6 foot Pit Bar.jpg
1.  The truck will come with the container on it. The truck has a side loader which will lift the container off of the truck then the driver will place the container on the ground and wait for the dealer to empty the container. The container will need to be set down on firm ground. The width of a container is about 2.4m (8 foot). The Pallets have to slide out straight from the container.  If you try to slide them out and don’t slide all the way out straight, the top of the goods on the pallet will hit the top of the container opening and will not come out. So do not let them tilt forward as they are close to coming out of the door.
IMG_0360 (2).jpg
IMG_0357 (2).jpg
IMG_0342 (2).jpg
2.  When the container arrives, you will need to have some bolt cutters ready because sometimes there is a seal put on the doors. This seal is to make sure no one has opened the container after leaving our factory. If is has been broken, more than likely the Port security opened it for inspection and we are normally advised on this. Here are some pictures of what the seal looks like. You can also grind it off or use a Hacksaw.
Image 1.webp
Image 2.webp
Warning Sign.webp
Once you get the seal off you can open the doors, but be careful not to open too fast. Open a little and look in to see if there is anything going to fall out of the container and hit you, or maybe a pallet has broken and is resting against the doors. Watch for anything loose on top of the pallets before you slide them out as there maybe something there and will jam it.
Warning Sign for Unloading.jpg

4.  Once the doors are open. You will see some boxes and loose equipment at the door. Obviously pull all of this out and then you will see the first pallet. Be sure there is no loose equipment on the top as we also place stuff on top to make the most of the room. Also check there is nothing on the side of the pallet or under it. It needs to be totally clear to slide out. It is good to have about 7-8 wood/lumber railway sleepers/ties to lie on the ground across with the back of the container and the pallets will slide straight out on to them and then you can lift the pallet out of the ways easier or keep sliding the pallet back to clear the unloading area.  You will need to have very strong, long chains and also hooks. You will see the hook in the pictures. Below in red are some comments from dealers in what they have used for chains. I would suggest you have 30m (100 feet) of chain.  

The chain capacity may be provided as a Working Load Limit (WWL) instead of breaking strength.  A breaking strength of 10886.2 Kg (24,000 lbs) equates to a WWL of about 2267.9 Kg (5,000 lbs). 


The individual pallets weigh something like 3000 Kg to 5000 Kg (7,000 to 10,000 lbs).  The force required to drag the pallets out is less than the weight. They can snag on the container sides, which increases the tension on the chain.  Chains with a breaking strength of about 10886.2 Kg (24,000 lbs) or more should generally be sufficient. 


We use a couple of different chains. One is 7.9 mm (5/16”) and the other is 9.5 mm (3/8”). They both seem to work well. 

1 Container with Door Open.webp
4 Pallet being Pulled out by a farm Tracto.webp
5 Container with the Doors Open_JPG.webp
5.  You will need to put the chain on each side at the bottom of the skid as shown in the picture. You will then of course attach both the other ends to your Tractor/Loader/Forklift. Make sure the pallet is ready to be pulled out straight, not on an angle, as this will jam the pallet in the container. Once the pallet starts to slide, move it faster to slide out as once it gets momentum it will slide easier and is less likely to catch the side of the container.
1 Chain Tied on the Pallet.webp
4 Chain Hooks.webp
6.  Once the pallet is out, pull it down the ramp and get it out of the way. Then work on the next pallet. It is important to get the container empty so the truck can go as they charge for every hour. Never pull a pallet out with equipment loose on the side. It will jam for sure. Once you pull your pallets out of the container. You will notice we have slotted panels down the rails of the panels on the pallet. If you climb on top of the pallet and look down you will see them. We do this so we can make sure the container is full. The more products we have in the container the cheaper the products will be due to the shipping, road freight costs and port fees etc. To get these panels out of the rails. You will need to take some panels off the top of the pallet first so then you can see the rails of the slotted in panels. You can then lift them up with your forks or chains tied to the panels and tied to the fork lift forks.  
1 Area for Storing Inventory.webp
2 Pallets Unloaded.webp
3 Rail Tie Dock_JPG.webp
4 Container with Pallet at the Back.webp
5 Ramp Just been made with Hwy Barricade_j.webp
6 Container backed onto a Loading Doc_JPG.webp
7 Loaded Pallet.webp
8 Empty Container_JPG.webp
Ideally this is the best to have dual wheel air filled tyres Fork lift rated about 4535.92 Kg (10,000 lbs) to empty the container and break the pallets up.
4 Forklift 3.webp

* Note: Every Trucker that arrives to your premises to deliver the container will have a time limit for you to empty the container. If you would like to know what the limit is, please let us know and we will advise. The free time we have paid for it. If you take longer to empty the truck you will need to pay for the extra time. Some of the reasons you can take longer to empty is:


  1. The entry to your premises does not have good access.

  2. You are not there to meet the trucker and have not coordinated the time with him.

  3. You are not prepared with the right equipment. Check our website for this.

  4. You have a coffee or beer with the trucker.

  5. I would suggest you clock the time the trucker arrived and left as on many occasions they go back and tell their company they were there longer. Even 15 minutes will result in a 1hr extra charge. The trucker does this a lot. Even if you ask him when he leaves: There will not be any extra charges, will there?  

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